Catering FAQ

You can order online, or email us, or call us at 503.937.1099.

We recommend ordering as soon as possible. We require at least two days prior by 2pm notice, but we do have some flexibility.

Yes we do! Our minimum order amount for all deliveries is $40, and we charge based on delivery zone. Our delivery zones can be found here. If you do not see your location, please email us.

Yes you can! Pickup is available from one of these locations:

Elephants Central Kitchen
503.937.1099 | 1611 SE 7th Ave. Portland, OR 97214
Elephants Delicatessen at NW 22nd
503.299.6304 | 115 NW 22nd Ave. Portland, OR 97210
Elephants Lake Oswego
503.620.2444 | 3970 Mercantile Dr. Lake Oswego, OR 97035
Elephants on Cedar Hills
503.937.1071 | 2905 SW Cedar Hills Blvd, Beaverton, OR 97005

Items come ready to heat with instructions provided.

We include an automatic 16% service charge for all deliveries and a 5% service charge for all pick-ups. This service helps to provide pay equity throughout our team, and it is much appreciated. If you choose to add additional gratuity for your driver, it is even more appreciated, as that goes exclusively to those individuals. Thank you!

Yes we do! You can find them here.

Yes, we offer full set-up service as an additional catering add-on. Subject to availability and additional pricing may apply; please inquire about options.

We primarily use bamboo and palm leaf-based disposable products but a few of our items are best suited to presentation on a clean white plastic tray. Serving utensils are optional for an additional charge. 

Our portioning guide is a useful tool. We try to note the serving sizes and amounts for each item on our menu, but portioning can be tricky depending on several factors. We’re happy to suggest amounts or help you with any menu planning questions.

For delivery drop-off or pickup orders under $1,000, we will charge the card on file the day of your event. For orders over $1,000, a 50% deposit will be due when booking and the remaining amount charged the day of the event.

• Our Pickup and Dropoff Catering Menu is for our drop-off and catering delivery services, as well as curbside or in-store pickup. We deliver throughout the Portland metro area as well as the surrounding communities. You can check your delivery fee by by zip code here. If you are looking for a staffed event, please see our full-service catering page to learn more.
• A few notes for clients considering drop-off catering: If you order cool menu items (to reheat later), we will deliver them within a two-hour window. Hot and ready-to-heat in a 30-minute window. For hot meals, we recommend a delivery window as close as possible to the meal time. We assign our drivers a delivery window well before your event. We cannot guarantee any last minute changes.
• We use disposable containers and platters for all the items on our current pickup and dropoff menu. For our casserole and entrée items, the single-serve “Small” containers are microwave safe and the “Medium” and “Large” sizes are oven safe.

Yes, we offer full-service events with servers, bartenders, and event managers if needed! See our full-service catering page to learn more.